Frequently Asked Questions
Why do I have to register my fundraiser?
It’s important that you register your fundraiser with Breast Cancer Foundation NZ so that we know you’re fundraising. Often we get calls from members of the public wanting to make sure the money raised is actually coming to the Foundation, and if you don’t register your fundraiser we can’t vouch for you! It also means we have all of your info in case we need to get in touch.
Why do I get an online fundraising page?
Your online fundraising page is the easiest way to collect donations for the Foundation. It’s super easy to send out a link to your supporters or have it open at your event, and we only need a few details to take the donation. Donations are securely processed and people are immediately emailed a donation receipt, as well as a big thanks from us! The donation will show up on your online fundraising page straight away, and we’ll send you a notification to let you know you’ve received a donation.
Can I still collect donations in cash or by cheque as well?
Sure! You’ll find all of the information you need to transfer any money to us in your dashboard. That includes our bank account details and your personalised reference number – it’s important that you use this reference when you make a deposit so that we know that it’s from you and can allocate it to the right fundraiser. Once we receive the deposit, we’ll update your online fundraising page.
How do I change the text, photo or target on my page?
You can change any details on your fundraiser page by logging into your account, selecting edit page, and then editing the image, text, video or fundraising target.
Will my donors be emailed a receipt?
Yes! If someone donates online, they will be emailed a donation receipt straight away. If they have given you cash at an event, you’ll need to email firstname.lastname@example.org to organise a donation receipt for them.
Where do the funds go?
By fundraising, you’re helping fund breast cancer education, research and patient support. Take a look here to see how the money you raise can make a difference.
I want to share my fundraising page on Facebook and Instagram how do I do this?
When you’re creating your page you’ll have the opportunity in the last step to share it on social media, alternatively, you can copy your URL in your web browser and paste it onto your social media page.
Can people outside of New Zealand donate to my fundraising page?
Yes, we can take donations from anywhere in the world!
What is Breast Cancer Foundation NZ's view on alcohol being served at Pink Ribbon events?
We do not recommend serving alcohol at Pink Ribbon events, as alcohol is a risk factor for breast and other cancers (you can check out our website for more information). If you do offer alcohol at your event, please offer plenty of non-alcoholic choices, too. Of course, alcohol should always be consumed responsibly.
What happens if I want a donation to be refunded?
If a donation was made in error please email us or call 0800 902 732 with the details of the donation and the reason for a refund. Unfortunately, we can’t refund any donations from an event that has been cancelled by the event organiser.
I’ve donated to you lots of times! Why can’t I see all my donations when I log in?
Firstly, thank you very much for the support! We launched our new community fundraising website in December 2023 and so only donations made after that time will show up when you log in. If you would like any information about a donation that isn’t showing in your account, please contact the team on email@example.com – we’re happy to help.